DisputeSuite

Features

Powerful Lead, Customer & Affiliate Management

DisputeSuite.com is a multi-user software that gives your entire company a 360-degree view of each of your customers. This allows you to maintain knowledge of every customer and lead, enabling collaboration across your company.

Add Unlimited Affiliates Customers & Leads

You can add an unlimited number of affiliates customers and leads at no extra costs. DisputeSuite also provides your entire company (onsite and offsite employees) a complete view of all your contacts. Because it is web-based, users can access the application from any web-browser, anywhere in the world. You can now offer telecommuting and work from home options to employees and staff.

Complete view of your affiliates customers & leads

The view page allows owners, processors, customer service and sales reps to have a bird’s eye view of a records progress without having to toggle through multiple customer records. The layout empowers users with instant information, including: Record grouping (group by sales rep, status, etc.), advanced sorting and filtering, and reporting.

All your customers’ information in one place

Your no longer have to worry about locating the customer’s information, credit reports, dispute letters, what’s been disputed, dispute letter results, notes, attachments, or any other information. You can now track and view the customer’s credit repair history in one place.

DisputeSuite comes with a credit report system to store your customer credit reports. Every letter you create for each customer will be stored under their record so you never have to search for the dispute letters.

Calendar & Appointment System

A rich calendar with drag-and-drop functionality allows users to quickly create, locate and manage their own schedule as well as their team members’ so that everyone stays in sync. Works just like Outlook and has alerts, reminders, and more. .

Tasks System

The task system allows you to manage tasks and activities within DisputeSuite. A task could be to “call a client” or “create a follow-up letter.” With just a few clicks, users can quickly and easily assign tasks to themselves and other team members.

More credit repair client management tools

Attachments

Upload attachments within the contact record such as contracts, credit, reports, dispute letters, & more.

Alerts

Maintain notes on each customer and lead for all users to view.

Central View

Your entire company will have a 360-degree view of each of your customers and leads.

Joint Customers

Link customer records together for husband and wife. This allows you to easily toggle back and forth.

Activity History

Detailed audit trail so you can track exactly what has been done on a customer and by who.

Security

Have full security over who has access to what info with the roles and permissions system.