DisputeSuite

FAQ

Frequent Questions

Answers to frequently asked questions about DisputeSuite.com. Jump into a section below to get your answer. If you can’t track it down here, get in touch with our support team.

NO! Similar to online banking, each of your staff members are given a secure login and password that only permits them access to see your company’s data. No other company’s data can be accessed, advanced technology is used to safeguard against this. This technology is not often known or understood by software engineers, that is why we employ a team of engineers that continually study new technologies. Our software is built on a .net custom architected framework that uses Microsoft’s latest technologies.

When using DisputeSuite you can outsource directly to us to handle the “back end” work, and you have access to multiple outsource providers that use our software. Having that flexibility allows you to switch vendors easily if a problem or conflict occurs, having this flexibility is vital to the success of your business. By outsourcing your work to the professional processing staff at Dispute Suite you are working on your business not in your business. At nominal costs we will handle the processing end of your work day which as we all know is at least 70% of the business. As a company owner you shouldn’t be spending your time typing in account numbers, writing custom letters, or stuffing envelopes … you should be selling, marketing, and building your business

Absolutely NOT!! We are a software and education provider, your data is safe and secure and is only accessed by you.

Yes, we believe you should decide in your processes, therefore we have created a simple way for you to customize your system. You decide workflow steps, statuses, folders, instructions and MUCH more!

Our software is used by more credit repair companies than any other software on the planet. We have clients spanning across 4 continents, in every state in the US, Canada, Guam, and Puerto Rico. Our software is the software of choice for professionals. Professional in this industry choose DisputeSuite for a reason!- Our technology empowers you with the ability to rapidly create CUSTOM dispute letters for EVERY client without affecting profitability or QUALITY.

Yes you can upgrade or downgrade your account at anytime. You can also add more users. Just give us a call and we will make the change.

Absolutely! We have created the most robust roles and permissions system available in the industry. You can turn on, or turn off over 50 different features based on what you want the employee to have access to. You’re in control, YOU decide what permissions your employees have.

Yes, click the “edit view” button and select up to 26 specific fields to be displayed on the front page of your customer view remember to save your changes.

No, The Fair Credit Reporting Act’s section on Permissible Purpose does not list credit repair organizations as having an acceptable permissible purpose to have direct access to pull a clients credit report, therefore traditional means of pulling a clients credit score is necessary. To see a full article on this topic click here:


http://www.creditbizblog.com/credit-repair-strategies/legally-getting-credit-reports-for-your-clients/

Yes, you can input an unlimited amount of your own custom letters into the system that remain only viewable to you and/or your company. It is an easy process to get your custom letters in to our system.

YES! We maintain 100% tranparency, we are happy to give you contact info of some of our clients, or you can click here to see 100’s of people raving about us. Notice each of the testimonials has full name and info on the individuals. Feel free to reach out to any of them to get a direct opinion!

No. DisputeSuite is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

Yes, when your clients login to their secure private labeled portal you can enable a contract section that empowers them with the ability to E-Sign your documents.

We have developed several marketing videos, and additional materials to help you in your business

We have several training options available.Business and credit repair training is available through our “weekly webinars at no cost Click Here to register. We also have the most robust credit repair training course available here: CLICK HERE, and we host the industry conference “The Credit BootCamp” which is the industry’s first live credit repair training conference.

Yes- We have an extensive Video Library and Training Center. Additionally we have scheduled live trainings click here and one on one trainings available as well. Our goal is to make your transition to DisputeSuite as simple and comfortable as possible.

All you need is a updated web browser.

In order to protect your data and propritary information we have a simple yet safe way for accounts to be cancelled (and we hope you don’t) but all you’d have to do is call us, and we’ll cancel your accout immediatley and give you an confirmation #.

Every Client/Affilliate portal is customized for each individual company, there are multiple possible combinations of configurations- from the time of order it can take up to 72 hours for our implementation team to activate and configure the account, that is why there is no trial available.

We do not charge per client fees – Input as many clients and affiliates in the system at NO additional costs

No, our software is web-based and can be accessed from anywhere in the world as long as you have an internet connection.

The Training tab is used to either access the Credit Repair Business in a Box or request a tour of the Credit Repair Business in a Box

We accept Visa, Mastercard, and American Express, you can also request to be approved for ACH.

We maintain the highest level of security that money can buy! We use the same encryption and security technology that online banking and government websites use. Additionally we have redundancy protection for backups of your data- our systems and data are all housed in bio-metric secure storage facilities with 24 hour armed guards in 3 different locations across the U.S. Click here to know more.