Frequent Questions
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Frequently Asked Questions

Answers to frequently asked questions about DisputeSuite.com

Product Questions

What is DisputeSuite.com?
DisputeSuite.com provides the first ‘all‑in‑one’ credit repair business solution. With hundreds of powerful features, you are able to manage all key credit repair and business operations in a single suite. DisputeSuite gives you the ability to operate your credit repair business just like the large providers at a fraction of the cost.
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What can DisputeSuite.com do for my business?
Here are 4 key benefits:
1. Provide online, company-wide access to all customer data, including credit reports, dispute history, relevant documents, teams involved with the account, and more.
2. Automate dispute letter creation and create tailored dispute letters in minutes.
3. Improve business productivity and efficiency up to 300% greater.
4. Drive sales performance by allowing reps to manage, track and share leads.
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How does DisputeSuite.com work?
DisputeSuite.com works on the foundation of on-demand computing. In the same way you would log on to your favorite Web site, you connect to DisputeSuite.com's secure servers to use the application. Built on a world-class technology and delivered on the Internet, the components of DisputeSuite.com work together seamlessly to deliver the first on-demand credit repair suite.
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What can I dispute with DisputeSuite.com?
DisputeSuite.com is designed to dispute any derogatory item found on your client's credit report. With the ability to create your own dispute letters, late payments, judgments, civil claims, charge-offs, foreclosures, liens, repossessions, bankruptcies, accounts in dispute, settlements accepted, and collections are just a small list of what DisputeSuite.com can do.
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What are the key strengths of DisputeSuite.com?
The key strength of DisputeSuite is our customer management, credit report management, and dispute letter automation tools. Point-and-click dispute letter creation allows users to create tailored dispute letters for customers in minutes. In fact, users create letters 300%+ faster.
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Credit Repair Business Questions

Do you have to be an expert to run a credit repair business?
Absolutely not. DisputeSuite.com manages all aspects of you credit repair business. From customer management to dispute printing, DisputeSuite.com does it all. DisputeSuite.com gives you the ability to operate your credit repair business just like the large providers at a fraction of the cost. DisputeSuite.com also comes with extensive how-to's and credit repair guides. The guides deliver straight answers such as how to dispute collection agencies or remove public records.
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What does it cost to start a credit repair business?
The initial start-up costs may vary. You easily can begin using DisputeSuite.com by purchasing a single user subscription. There may be additional costs if you choose to expand your business by incorporating, marketing, creating a web site, renting office space and other typical start-up costs. For example, we have clients that operate DisputeSuite.com from a home office and generate several thousands of dollars per month.
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What is bad credit?
When people talk about bad credit, what they mean is that they have an unfavorable credit rating or unfavorable items on their credit report that make it difficult and expensive to obtain new credit. Disputing items on a credit report is the fastest way to bounce back from bad credit or bankruptcy.
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Is credit repair legal?
There is nothing illegal about disputing items on a credit report. In fact, the Fair Credit Reporting Act (FCRA) spells out legal rights and protocol for disputing items on a credit report. In addition, the Federal Fair Credit Billing Act (FCBA) allows the right to request broad amounts of information regarding billing and payment history. The Fair Debt Collection Practice Act (FDCPA) gives citizens rights and protections against the activities and duties of debt collectors.
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How do you actually repair credit reports?
Using DisputeSuite.com, enter in your client's information. 1) Input your customers negative credit history into the Credit Report Management system. 2) Select which items to include in the letter, select the letter template and Company the letter is going. 3) Print and mail the letter. The Dispute Manager will automatically log the dispute for tracking. 4) Wait. the Federal statute dictates an investigation must be completed. If the information is inaccurate, misleading or unverifiable it must be removed from your client's credit reports. Once your client receives updated credit reports from the bureau, log the results into the Dispute Manager.
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Can anyone run a credit repair business?
Yes. With the use of DisputeSuite.com, you have the ability to operate your credit repair business just like the large providers at a fraction of the costs.
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Do I have to be an attorney to repair credit?
No. However there are several laws concerning contracts, billing, and cancellation (prevents people from getting ripped off by crooks). You can read more at www.ftc.gov
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How much money can I make?
DisputeSuite.com is designed to manage an unlimited number of customers, prospects, affiliates and users. We serve all types of businesses, from home businesses to multi-million dollar enterprises. The Credit Repair Industry is a billion dollar market that is significantly untapped. With 96% of credit reports containing errors, the sky is the limit as to your income potential.
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Subscription Questions

What are subscriptions?
DisputeSuite.com subscriptions provide the flexibility to rent the solution on a hosted basis. The solution is hosted on our secure servers and is accessed using a standard web browser. Rent DisputeSuite.com and get started instantly. It's the fast, affordable way to experience this powerful application. You don't have to worry about hosting, setup, maintenance, software downloads, installations or upgrades, just about using the solution. You simply pay a low monthly fee to access the service.
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How will I get billed?
Your first 30 days are free. After that, the plan is billed monthly to your credit card and can be cancelled, upgraded or downgraded at anytime. No setup fees or contracts here! You'll be up and running in a matter of seconds.
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What payment do you accept?
We accept Visa, Mastercard, American Express, and Discover.
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Can just a single person use DisputeSuite.com?
One person can use DisputeSuite.com. A subscription starts at $45 per month. However, the true power is the ability to manage a credit repair business as a company. Consolidating your customers, disputes, affiliates and sales information into a single, centrally available system gives everyone a complete view, improving everyone's productivity and increasing customer satisfaction.
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Can my entire organization use DisputeSuite.com?
Yes. DisputeSuite.com is a multi-user application. The application is designed to support thousands of users and customers. A key benefit of DisputeSuite.com is the ability to share data in real-time. This enables all employees to leverage a central set of information in one accessible location.
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Can I upgrade Editions or Users?
Yes, depending on your Edition, you can seamlessly add more users or change Editions. As your business grows you can effortlessly upgrade Editions. Simply contact customer service and we will immediately upgrade you.
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What do I need to have in order to run DisputeSuite.com?
No downloads, plug-ins or software to install! DisputeSuite.com is freeing companies from traditional desktop software and its expenses. Traditional desktop software includes hidden costs, high implementation costs, unacceptable risks and maintenance. As an on-demand service, DisputeSuite.com has no software or hardware to buy, install, maintain, or upgrade. This equates to savings of as much as 90% compared to desktop solutions. DisputeSuite.com's subscription pricing includes everything you need.
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How do I get upgrades to DisputeSuite.com?
DisputeSuite.com is an on-demand service. Any time we release a new version of the application or add a new feature, you will have access to it immediately the next time you log in, free of charge.
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Getting Started Questions

How do I get access to DisputeSuite.com?
DisputeSuite.com is an on-demand application delivered over the Internet. There is no hardware or software to buy, install, or maintain. Using a standard web browser, connect to the login page and enter your username and password.
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Is any training required to learn to use DisputeSuite.com?
DisputeSuite.com is designed to be easy to learn and can be used immediately. Our customers find that using DisputeSuite.com is extremely intuitive and user-friendly. However, extensive help and tutorials are available.
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What involvement is required from my company's IT department?
DisputeSuite.com has no hardware, software, or networking equipment. The application is accessed through a standard web browser. Your IT department does not need to be involved in the implementation of DisputeSuite.com.
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How quickly can my company be up and running?
You can be up and running immediately. If you require extensive customization, implementation could take somwhat longer.
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Can we configure DisputeSuite.com on our own?
With the point-and-click configuration, you can change the choices in every pick list, add custom workflow, add dispute result codes, create your own dispute letters, add custom fields, and much more.
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Security Questions

How can I be sure that my data is secure?
DisputeSuite.com's security, technology, and procedures have been tested extensively. We devote significant resources to maintaining a world-class security infrastructure. From a user perspective, when you log into DisputeSuite.com you will see a small lock icon at the bottom of your browser display, indicating that a secure (SSL) connection has been established to our server. In addition, the URL's used to access your data are all preceded with https instead of http, which also indicates that a secure connection is being maintained for data access.
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How can I be assured my data will be kept private?
DisputeSuite.com is committed to keeping your data private and secure. For a greater understanding of the obligations we adhere to regarding data privacy, please refer to the privacy policy as well as the terms of service.
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Does DisputeSuite.com ever view or use my data?
No. DisputeSuite.com will not review, share, distribute, print, or reference any such Data except as provided in the End-User Agreement or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password."
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What happens if the system goes down?
DisputeSuite.com performs full and incremental file backups over a high-performance, dedicated network to a centralized data storage system. Integrity testing ensures scheduled backups are being performed correctly with failures quickly investigated and underlying problems fixed. Full image restoration and file recovery is handled promptly upon request.
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How to Buy

How do I sign up for DisputeSuite.com?
Most users will sign up online. The process is completely safe and secure. Additionally, if you prefer, you can also sign up with us over the phone. Sales and support representatives are available Monday through Friday 9:00 AM to 6:00 PM EST at 1-877-90-SUITE (78483)
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