Customer Status Portal

Features

Upcoming Features

Add-On Modules

Now your customers can log in and have access to credit repair status, notes, dispute history, attachments, agreements, and more. No more phone calls asking "what have you deleted," your customers can log in and have real-time access to credit repair progress and more from any web-browser.

Test Drive Take the tour


Clients can Login 24/7 and Check Their Credit Repair Status! [+] Click to enlarge	Real time access to status, anywhere, anytime The portal gives your customers real-time access from anywhere an internet connection is available. Now their schedules don't have to match the hours of operation for your company - customers can log in at their leisure and view the status of their credit repair directly from home. Each customer is provided with a username and password to log in. All of the customer data that is managed in DisputeSuite credit repair business software is automatically updated in the customer portal with no additional input needed from your staff.

Choose a skin from a collection of color schemes and add your own logo [+] Click to enlarge	Complete private label solution It's easy to add your own logo, information, and color scheme to the portal so that it looks like your web site when your customers log in. It's quick to do and there's no extra cost. The portal web site URL runs here, which does not contain any DisputeSuite branding, so your customers will never have a clue you are using DisputeSuite. In addition, we provide the HTML code so you can put the login form on your own web site! That way your customers can just visit your web site to log in.

Easy to understand charts and graphs illustrate the customers credit repair progress and status. (Screenshot in Web 2.0 Theme) [+] Click here to enlarge	Easy to understand charts and graphs If you are tired of getting phone calls asking “What have you deleted again?” and “How many items are you working on?” then you will quickly realize the time saving value of the customer portal. The portal details your customer’s status in several formats. The summary page has multiple combinations of charts and graphs to illustrate the information that has been entered into DisputeSuite’s credit repair software. The customer has various options for viewing credit report and dispute status. The data is in an easy to understand format.

Enter your credit repair agreement and contract and have customers sign electronically. The agreement will be stored as a PDF. [+] Click here to enlarge	Get your credit repair agreements signed fast The sales cycle in the credit repair industry has proven to be time consuming and consistently has high fallout percentages. With the added tool of electronic signatures to the customer portal, signing contracts and delivering required disclosures becomes an effortless task. From the Admin section of DisputeSuite, your company administrator can easily copy and paste their existing contracts, CROA disclosure, power of attorney and any other necessary disclosures into a section for the customer to electronically sign. The customer’s data (including name, phone, address, etc.) is automatically stamped and signed into the disclosure. No more handwritten contracts, no more time consuming and costly mail delivery, no more noncompliant / unsecured e-mail delivery of documents. Once the agreement is signed by the customer, it is stored under their record. Lead more about the E-Sign Act

Every time that customer logs in to see the status of their credit, they will be reminded of the person that sent them to get their credit restored! [+] Click here to enlarge	Referral partner and affiliate contact information On the first page of the customer portal there is a section for you to advertise for the referral partner that sent that specific customer. Every time that customer logs in to see the status of their credit, they will be reminded of the person that sent them to get their credit restored! The photo/logo and complete contact information along with e-mail links and website link are made apparent on the front page! This is powerful marketing for everyone!!! You can add an UNLIMITED number of referral partners! When entering a new customer you are prompted to select a referral partner that you have entered into the system. Once you pick the referral partner, their info is automatically included in that customer’s portal with NO additional work from you.

Once the customer logs in, a helpful training video will guide them through the portal [+] Click here to enlarge	Training video for your customers After your customers view and agree to your agreement, they are automatically prompted to watch a quick video showing them how to use the portal to check their credit repair status, send/view notes and view pertinent account details and more. This advanced technology will illustrate your commitment to your customers and make your business look large and professional.

The credit report status page shows all the credit report items and the dispute statues. (Screenshot in Green Theme) [+] Click here to enlarge	Engage your customers in the process Customers are notorious for not following through as they need to and changing their intentions. With DisputeSuite’s portal, customers will instantly be engaged in the process of their credit restoration. Customer will have an easy to use interface to get their questions answered at the times that they want them answered. When customers regularly interact, they are more likely to be successful in their efforts. Happy customers send lots of referrals!!

Here a customer can write you a note. The notes system is a secure method for transmitting information back and forth (Office 2007 Theme) [+] Click here to enlarge	Central communication Communication is one of the main issues that cause customer complaints and fallout. With the interactive portal of DisputeSuite’s professional credit repair software, communication takes clicks rather than hours. Customers communicate with you through an interactive notes system. The notes system keeps track of all notes back and forth and notifies each party thorough e-mail when they have a note to read. Unlike traditional e-mail, the notes system is a secure method for transmitting information back and forth, and it’s centralized so everyone in your company can read and write correspondence.

Get documents and attachments to and from customers securely. (Screenshot in Black Theme) [+] Click here to enlarge	File attachments Getting documents to and from customers securely is a key feature of the portal. Global and individual attachments will quickly become commonplace in your business. You can set certain documents to be available to every member of your system and certain documents to only be available to an individual customer. With this feature, managing your customer’s documents is easy. You may set your system up so all customers get a copy of your contract, brochure, CROA Disclosure, referral coupon, etc. With Global attachments, every customer would have the attachment automatically populated. In addition to uploading attachments for customers, your customers can upload and deliver documents to you securely. They can upload a copy of their credit report, dispute updates, and any other document that they see fit. No more mailing or faxing.

The credit education section of this powerful customer portal empowers customers with easy to access credit information. [+] Click here to enlarge	Credit education The credit education section of this powerful customer portal empowers customers with easy to access credit information. Common questions can be answered with a click instead of a call. This tool will further enhance your relationship with customers by providing them access to useful information.