DisputeSuite’s Weekly Webinar (12/3/2014)
Be sure to check out this week’s DisputeSuite Weekly Webinar, to view Rob Ellerman’s presentation on Sales Performance & Call Center KPI (Key Performance Indicators). It’s not just about having the right script, you need to analyze your call data and use that information to drive success — Rob explains the lingo and how data can reveal solutions to your needs.
Sales Performance & Call Center Key Performance Indicators
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